![]() If not, you’ll need to include this information in the privacy notice that each of the forms link to.Įnsure Data Retention is Kept to a Minimum This legal justification is something that you may well already have covered in your privacy notice, so it’s important to verify whether this has been laid out explicitly. So, for instance, a footwear retailer would need to know a customer’s shoe size, address, and contact details, but they don’t need to know their race or blood type. To realize the legitimate interests of the data subjectįor the average company in the private sector then, you need to simply make sure that you only collect the personal data you need to provide your customers with what they want.To protect the vital interests of the data subject.To meet any legal obligations that you might have.To meet the contractual obligations with the data subject.GDPR requires that your company explicitly justifies the collection of any personal data from surveys – consent is often enough, but Article 6 offers five other scenarios: ![]() Given this, you’ll need to set up processes in your company so that only authorized people have access to the personal data harvested from Google Forms, and that they respect your company’s code of conduct regarding data protection.Įstablish your Legal Basis for Processing Information However, this also means that you are sharing the personal data of people who have filled out these forms – increasing the likelihood of what GDPR considers a “data breach”. Google Forms makes it easy to share documents with other people – a handy tool when you’re collaborating with other people on a marketing project. Restrict Access to Authorized People Only ![]() Secondly, you’ll also want to paste a paragraph into each form that clearly explains what your company will do with the collected information. ![]() Unfortunately, Google Forms’ default settings do not automatically meet GDPR standards for transparency, but this can be achieved relatively simply.įirstly, you’ll need to include a link on each form to your customer privacy notice, where they will find a section specific to personal data and surveys. Transparency is the cornerstone of GDPR requirements.įor surveys, this means that the participants need to be made aware of your company’s purpose for collecting information, as well as what personal data of theirs is being collected and what will happen to it in the future. Include any data transfer information in your privacy noticeīuild Transparency with Customers into your Forms.Review data transfer preferences regularly to ensure sustained compliance.Set preferences so that any data is stored within the EU.Subscribe to a business or premium version of Google Workspace.To ensure GDPR compliance, you’ll need to: Google Forms itself stores data on different servers around the world. Unfortunately, the US falls short of GDPR standards since its surveillance laws allow the government to access any personal data on demand. If you’ve been following data privacy news stories, you will have seen that Google has come under fire from the European Commission for its practice of storing personal data in the US. Make certain that personal data is stored in the EU If not, your company runs the risk of falling foul of data protection authority enforcement.įor, to use GDPR vernacular, while Google Forms is the “data processor” of information pulled from surveys, your company remains the “data controller” – meaning you would be liable to fines if the data is not properly looked after. It’s much more likely, however, that you will be using it to collect personal data from customers.Īs such, you need to ensure that your survey tools and processes comply with GDPR. Of course, if you’re only using this software for internal company work which does not collect personal data – and we’ve written before about what is and isn’t considered personal data under GDPR rules – then you’ve got nothing to worry about. In simple terms, GDPR is concerned with the security of personal data - exactly the kind of information that survey tools exist to collect. This article will explain how you can do this. Google Forms also needs to be set up and used properly. The answer is maybe it’s possible - but it depends on the type of information you collect and how you share it. So, does it meet GDPR’s strict standards for data control? However, any marketer worth their salt will worry about the impact of Google Forms on their data privacy requirements. This direct customer engagement is great for building trust, pinpointing weaknesses in your business, and increasing revenue.
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